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Frequently Asked Questions

No, you don't need an account to place an order. You can checkout as a guest by providing your shipping address, contact information, and payment details during the checkout process. However, creating an account offers benefits such as order tracking, faster checkout for future purchases, and access to your order history. You can create an account during the checkout process or by clicking on the "Sign Up" link at the top of our website.

Placing an order on our website is quick and easy. Simply follow these steps: Browse our product catalog and select the items you wish to purchase. Add the selected items to your shopping cart by clicking the "Add to Cart" button. Once you've finished shopping, proceed to the checkout page by clicking on the shopping cart icon and selecting "Checkout." Enter your shipping address, select your preferred shipping method, and provide payment information. Review your order summary to ensure everything is correct, then click "Place Order" to complete your purchase. You'll receive an order confirmation email with details of your purchase, and we'll start processing your order right away.

We accept various payment methods including credit/debit cards, Net-banking, UPI, bank transfers, Cheque and Money-Order. You can select your preferred payment option during checkout.

We offer a variety of shipping methods to accommodate your needs:

  • Standard Shipping: This is our default shipping option, delivering your order within 2-5 business days.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping options with faster delivery times.
  • International Shipping: We ship internationally to many countries. Shipping times and costs vary depending on the destination. Please refer to our international shipping policy for more information.

During the checkout process, you'll have the opportunity to select the shipping method that best suits your requirements. Once your order is shipped, you'll receive a tracking number via email to monitor its progress.


Delivery times vary depending on your location, shipping method selected, and product availability. Typically, orders are processed and shipped the same day, if order received before 4:30PM. Once shipped, domestic orders usually arrive within 1-5 business days, while international orders may take longer due to customs clearance and other factors. You will receive a tracking number via email as well as by SMS once your order is shipped, allowing you to monitor its progress. Please note that unexpected delays may occur in transit, but we strive to deliver your order as quickly as possible. If you have any concerns about the delivery time frame, please contact our customer support team for assistance.


Once your order is shipped, you'll receive a tracking number via email as well as via SMS. You can use this number to track your package on through the carrier's website or you can track the shipment by clicking the "Tracking link" provided at your order history page in our website.

We have a hassle-free return policy. If the item delivered is faulty , you can return the item(s) within 15 days for a refund or exchange. Please visit our returns page for more details ,exclusions and instructions on how to initiate a return.

Yes, most of our products come with a manufacturer's warranty. The warranty period and coverage vary depending on the product. Apart from that , in order to protect our customers interest , by default ,all items sold at our web-shop comes with 15 days warranty against manufacturing defect Please refer to the product description or contact our customer support team for warranty details.

You can reach our customer support team via email at support@rhydolabz.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours during business days.

Yes, we offer discounts for bulk orders. Please contact our sales team at sales@rhydolabz.com for inquiries regarding bulk pricing and discounts.

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once the order has been processed for shipping. for more details please refer our Shipping & Return page

Yes, we provide technical support for our products to help you with any questions or issues you may encounter. You can contact our technical support team through our web ticking system or through email at support@rhydolabz.com for assistance.

Yes, we offer customization services for many of our products to meet specific requirements or applications. Whether it's embedded boards, sensors, modules, or other electronic components, our experienced engineering team can work with you to customize hardware configurations, firmware/software development, and other specifications tailored to your needs. Please contact our sales team at sales@rhydolabz.com to discuss your customization requirements and receive a quote.