Frequently Asked Questions

Here are the most frequently asked questions and their answers:

  • Does RHYDOLABZ.COM ship worldwide? 
    Yes, we do ship worldwide.
  • How long will it take to process my order?
    Most orders received before 4PM IST will be processed and shipped on same day ,other orders on next working day.
  • Which carrier do you use for shipping?
    For Domestic orders we use BlueDART.FEDEX,DTDC and SPEEDPOST.For international orders we use UPS/DHL/FEDEX
    orders
  • Is there a way to find out exactly how much shipping is going to cost?
    Put the products(s) of your choice into the shopping cart and go to "Shopping Cart" by clicking on the link at Top-left corner of the website.Click on the button "Estimate Shipping" on "Shopping Cart" page. Enter your shipping address information ,You will be shown the shipping cost.

    Note: we are not responsible for any Octroi,local taxes and duties your State/country may impose on imports or interstate purchase. You (the customer) are responsible for any and all duties and/or taxes imposed by your State/country.
  • What about Product Quality & Support ?
    RHYDOLABZ.COM is ISO 9001-2000 certified for Designing ,Manufacturing,Marketing and Servicing of its embedded products.For all technical support, customer can send email and same will be repplied within a working day .
  • Is your web site secure?
    Yes,
    our site is protected by a Secure Socket Layer (SSL).We are using SSL Certified Secured Payment Gateways for Online Payment Processing.

    Try this: Add a product to your cart, and click on the checkout button, When you are about to enter the Card details, look in the bottom right of your browser. A little locked padlock should be there. Also, if you look at the address bar (or URL), you should see
    https:// instead of http://. 
  • How can I be sure that you have the item I want in stock?
    If the product page says that we have an item in stock, we can deliver it to you quickly. Most orders will be processed and shipped on same day.If an item is not available quickly we won't accept orders for it.
  • Which Payment Methods do you Support?
    For Domestic orders we support NET Banking,Credit Cards,Debit Cards,Direct Bank Deposit,DD,Money Order and For International orders Credit Cards,PAYPAL,"Western Union money transfer" and "wire transfer"
  • Do you also accept Purchase Orders?
    Yes ,We accept puchase orders from Universities or Corporate companies only.
  • Do you offer volume discounts?
    Yes, we offer volume discounts to wholesalers. Please contact us at sales@rhydolabz.com
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