Frequently Asked Questions

Here are the most frequently asked questions and their answers:

  • Does RHYDOLABZ.COM ship worldwide? 
    Yes, we do ship worldwide.
  • How long will it take to process my order?
    Most orders will be processed and shipped within 24 business hours from the time it is received .
  • Which carrier do you use for shipping?
    We ship via 'Federal Express' or 'UPS' for international and 'AFL' or 'Firstfilght' for domestic
    orders
  • Is there a way to find out exactly how much shipping is going to cost?
    Visit www.rhydolabz.comPut the products(s) of your choice into the shopping cart and go to Checkout. Enter your shipping address information and select your preferred method of shipping. You will be shown the shipping cost before you have to enter any payment information, so you can always cancel the ordering process if you feel the shipping cost is too high.
    Note: we are not responsible for any local taxes and duties your country may impose on imports (if you order from outside the INDIA). You (the customer) are responsible for any and all duties and/or taxes imposed by your country.
  • What about Product Quality & Support ?
    RHYDOLABZ.COM is ISO 9001-2000 certified for Designing ,Manufacturing,Marketing and Servicing of its embedded products.For all technical support, customer can send email and same will be repplied within a working day .
  • Is your web site secure?
    Yes,
    our site is protected by a Secure Socket Layer (SSL).We are using CC AVENUE, a VeriSign Certified Secured Payment Gateway for Online Payment Processing. Try this: Add a product to your cart, and click on the checkout button, When you are about to enter the Card details, look in the bottom right of your browser. A little locked padlock should be there. Also, if you look at the address bar (or URL), you should see
    https:// instead of http://. 
  • How can I be sure that you have the item I want in stock?
    If the product page says that we have an item in stock, we can deliver it to you quickly. Most orders will be processed and shipped within 24 to 48 hours from the time it is received. Software purchases may take 3 to 5 days to process and ship.
    If an item is not available quickly we won't accept orders for it.
  • How do I pay for my order?
    Please click on " HOW TO PAY" menu button.
  • Which credit cards do you accept?
    We accept Visa, MasterCard and American Express.
  • Do you also accept Purchase Orders?
    Yes ,We accept puchase orders from Universities or Corporate companies only.
  • Do you offer volume discounts?
    Yes, we offer volume discounts to wholesalers. Please contact us at sales@rhydolabz.com
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